Förvaltningsakademin

En blogg från centrumbildningen Förvaltningsakademin vid Södertörns högskola.

Adminsitrative reform Sundström, Göran Stockholms universitet, Samhällsvetenskapliga fakulteten, Statsvetenskapliga institutionen. Stockholms universitet, Samhällsvetenskapliga fakulteten, Stockholms centrum för forskning om offentlig sektor (SCORE). 2016 (Engelska) Ingår i: The Oxford handbook of Swedish politics / [ed] Jon Pierre, Oxford: Oxford University Press, 2016, s. 315-331

Abstract [en]

This chapter contains an analysis of Swedish administrative reform from the mid-1970s until today. It shows that Sweden has embraced most NPM ideas. Regarding management ideas Sweden was an early mover, whereas the neoliberal part of the NPM package took root quite late, from around 1990. In recent years Sweden has also embraced some ‘post-NPM’ ideas. The chapter shows that the development partly can be understood as rational problem solving. However, there are also observations supporting the argument that the development partly should be understood as rule-following and partly in terms of a path dependency. Regarding effects, critics argue that the reforms have brought about a more fragmented state, created a low-trust culture, made the pubic officials more silent, and generated paper work which precludes the agencies from carrying out their ordinary work.​

Ort, förlag, år, upplaga, sidor

Oxford: Oxford University Press, 2016. s. 315-331

Nationell ämneskategori

Statsvetenskap

Forskningsämne

statsvetenskap

Strategic Management in the Public Sector: How Tools Enable and Constrain Strategy Making Höglund, Linda Mälardalen University. Holmgren Caicedo, Mikael Stockholm University. Mårtensson, Maria Stockholm University. ORCID-id: 0000-0002-7889-2331 Svärdsten, Fredrik Stockholm University. 2018 (Engelska) Ingår i: International Public Management Journal, ISSN 1096-7494, E-ISSN 1559-3169, Vol. 21, nr 5, s. 822-849

Abstract [en]

Strategic management (SM) has become prominent on the agenda in several public organizations due to new public management (NPM) reforms. Nevertheless, there are few studies investigating how public organizations apply SM in practice and what tools are used. As a result, calls have been made for such studies. This article can be seen as an attempt to meet this call by presenting a qualitative case study of how SM has been applied in the Swedish Transport Administration (STA), a central government agency in Sweden, and what tools it used in strategy making. By analyzing the micro processes of strategizing at STA, our results indicate that public organizations need to be aware of at least three specific tensions that can enable or constrain strategy making. These tensions are: short v. long-term, parts v. whole, and reactivity v. proactivity.

Ort, förlag, år, upplaga, sidor

Taylor & Francis, 2018. Vol. 21, nr 5, s. 822-849

Nationell ämneskategori

Företagsekonomi

Forskningsämne

Searching for managerial discretion: How public managers engage managerialism as a rationalization for increased latitude of action Artikel i vetenskaplig tidskrift, refereegranskad Författare Tom Karlsson | Förvaltningshögskolan Publikationsår 2019Publicerad i Public Management Review, 21 (3), 315-333

SammanfattningThis article focuses on the managerial discretion that public managers experience. More specifically, it discusses how managerialism is an embedded ideological stance that influences understandings of public sector governance. I argue that managers’ perceptions of discretion are affected by these understandings. The analysis draws on empirical data from a longitudinal study, demonstrating how public managers engage discourses emanating from managerialism in order to rationalize increased discretion. The findings suggest that customer perspectives functions as a rationalizing factor for engaging public managers’ transition towards increased discretion. As such, this article contributes to knowledge about managerial discretion as well as managerialism.Länkar

ISSN1471-9037E-ISSN1471-9045Ämnesord

  • SAMHÄLLSVETENSKAP | Statsvetenskap
  • SAMHÄLLSVETENSKAP | Ekonomi och näringsliv | Företagsekonomi
  • SAMHÄLLSVETENSKAP | Statsvetenskap | Studier av offentlig förvaltning
  • SAMHÄLLSVETENSKAP | Ekonomi och näringsliv

NyckelordPublic management, managerialization, management as ideology, latitude of action, customersSpråkEngelskaPublikations-ID268335Identifikatorer

Public Administration in transition: Studying understandings and legitimations amongst middle managers within a government agency Artikel i vetenskaplig tidskrift, refereegranskad Författare Tom Karlsson | Förvaltningshögskolan Publikationsår 2019Publicerad i Journal of Language and Politics, 18 (1), 107-130

SammanfattningThis article focuses on how common-sense knowledge is enacted by middle managers in order to make sense of contemporary public administration. Specifically, the article demonstrates how managerialization and market logics is embedded in actors’ perceptions of public administration and becomes manifested through understandings and legitimations. The article presents an analysis of conversational data from middle management positions within a Swedish government agency. The analysis demonstrates how actors categorize a traditional hierarchy together with contemporary ideas of consumerism. It is also demonstrated how actors draw on legitimations of authority and mythopoesis in order to make sense of and to understand their managerial role within the agency. As such, the article contributes to contemporary public administration literature and its discussion regarding the effects of embedding marketization logics on actor and organizational levels as well as to ethnomethodologically informed literature within the social science and humanities.Länkar

ISSN1569-2159Ämnesord

  • SAMHÄLLSVETENSKAP | Ekonomi och näringsliv | Företagsekonomi
  • SAMHÄLLSVETENSKAP | Statsvetenskap | Studier av offentlig förvaltning
  • SAMHÄLLSVETENSKAP | Statsvetenskap

Nyckelordpublic administration, marketization, sense making, legitimation, Membership Categorization Analysis, mythopoesisSpråkEngelskaPublikations-ID277326Identifikatorer

The development of the management accountant’s role revisited: An example from the Swedish Social Insurance Agency Holmgren Caicedo, Mikael Stockholm University, Faculty of Social Sciences, Stockholm Business School, Accounting. ORCID iD: 0000-0001-5639-3569 Mårtensson, Maria Stockholm University, Faculty of Social Sciences, Stockholm Business School, Accounting. Linnaeus University, Sweden. Tamm Hallström, Kristina Stockholm University, Faculty of Social Sciences, Stockholm Centre for Organizational Research (SCORE). 2018 (English) In: Financial Accountability and Management, ISSN 0267-4424, E-ISSN 1468-0408, Vol. 34, no 3, p. 240-251 Article in journal (Refereed) Published

Abstract [en]

This study traces the development of the management accountant (MA) role at the Swedish Social Insurance Agency (SIA). In 2012, the agency began a reformation by implementing the Lean management system in hopes of increasing customer trust. The results of this study show that the authority of the MA rests on decentralization and the proximity of MAs to managers, as previous research has shown, and more specifically on a definitional and a moral prerogative that may or may not be awarded to MAs enabling them to act as de facto managers. The study shows how the role of the SIA’s operative level MAs changed into a helpdesk function with the role of assisting other groups to help themselves, in this case operative-level teams that had begun performing management accounting tasks. Thus, this study bears witness not to the expansion and hybridization of existing MA roles, but to the reduction in authority and de-hybridization of the MA role, from business partner to a pedagogical role on a consultative basis.

Place, publisher, year, edition, pages

2018. Vol. 34, no 3, p. 240-251

Keywords [en]

Bean counter, business partner, Lean, Management accountant, NPM

National Category

Business Administration

Identifiers

URN: urn:nbn:se:su:diva-153498DOI: 10.1111/faam.12156ISI: 000437738100003OAI: oai:DiVA.org:su-153498DiVA, id: diva2:1186966

The impact of new public management through outsourcing on the management of government information: The case of Sweden Svärd, Proscovia University of South Africa, Pretoria, South Africa; Södertörn University College. 2019 (Engelska) Ingår i: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 29, nr 1/2, s. 134-151 Artikel i tidskrift (Refereegranskat) Published

Abstract [en]

Purpose: Using a case study method, the article investigates the impact New Public Management (NPM), through outsourcing has had on the management of government information at the Swedish Transport Agency. In April 2015 the Agency outsourced its IT-operations to IBM company. Some of the IBM sub-contractors had not been cleared by the Swedish Security Service. This exposed the Agency’s information to risk. By outsourcing the IT operations, the General Director of the Agency deviated from the laws governing government information such as the Swedish Security Protection Act, the Personal Data Act and the Publicity and Secrecy Act. Design/methodology/approach: The researcher has applied a case study method as the investigation focuses on a phenomenon in a real-life setting. The case study method entails the use of past studies, which facilitates the exploration and understanding of a complex issue. The phenomenon under investigation is NPM’s impact, through outsourcing, on the management of public information at the Swedish Transportation Agency. Findings: Outsourcing should be foregone by well-formulated contracts that should put into consideration the management of government information and the involvement of all stakeholders such as records managers/archivists, IT personnel, heads of departments, lawyers and business analysts. Outsourcing risks to compromise the two tenets of democracy that is, accountability and transparency which are central to Swedish public administrations’ operations. Research limitations/implications: The study is limited by the fact that it only presents the views of the archivists. This was, however, purposely done because their voice was missing during the discussions that followed after the data breach scandal had become public knowledge. Additionally, archivists are supposed to play a major role in the management of government information at Swedish institutions. Further research that will involve different categories of employees might give a deeper and better understanding of the impact that NPM, through outsourcing, is having on the management of government information and what implications this might have on issues of trust, transparency and accountability. Practical implications: The study demonstrates the need for well-formulated outsourcing contracts that will include information management clauses. It is of crucial importance in a democratic society that access to government information is not compromised as institutions endeavor to achieve efficiency and high-quality service delivery. Social implications: It is government information that gives citizens knowledge about the various processes of government institutions. It is therefore of paramount importance that government information is not left in the hands of unauthorized companies that are involved in the outsourcing activity but should be securely managed and guarded, as the opposite might pose privacy and national security challenges and hence undermine the trust that citizens have in government institutions. Originality/value: The search that the author conducted confirmed paucity in research that discusses issues related to NPM, outsourcing and the management of government information. This paper is therefore a contribution to the discourse from an archives and information management perspective.

Ort, förlag, år, upplaga, sidor

2019. Vol. 29, nr 1/2, s. 134-151

Nyckelord [en]

Accountability, Government information, New public management, Outsourcing, Transparency, Information Studies, Biblioteks- och informationsvetenskap

Nationell ämneskategori

Biblioteks- och informationsvetenskap

Identifikatorer

URN: urn:nbn:se:miun:diva-35741DOI: 10.1108/RMJ-09-2018-0038OAI: oai:DiVA.org:miun-35741DiVA, id: diva2:1294512

Influence as the key to consent? Swedish director generals’ perceptions of reporting requirements Artikel i vetenskaplig tidskrift, refereegranskad Författare Jenny De Fine Licht | Förvaltningshögskolan Jon Pierre | Statsvetenskapliga institutionen Publikationsår 2019Publicerad i International Journal of Public Sector Management, 32 (4), 388-402

Sammanfattning© 2019, Emerald Publishing Limited. Purpose: Performance measurements have become a prominent part of government steering of public agencies. At the same time, they are increasingly criticized for creating heavy administrative burdens. The purpose of this paper is to argue that consent on part of the heads of agencies is vital for making performance measurement an efficient tool for not only control but also organizational learning. Design/methodology/approach: The paper reports a survey with a nearly total sample of Swedish Director Generals. Findings: Findings suggest that Director Generals who feel that they are able to influence the goals and indicators of their agencies are significantly more willing to consent to the government’s reporting requirements. Originality/value: The paper suggests that a more encompassing, interactive and participatory process might increase agency consent with reporting requirements.Länkar

ISSN0951-3558Ämnesord

  • SAMHÄLLSVETENSKAP | Statsvetenskap

NyckelordDirector Generals, Performance measurement, Reporting requirementsSpråkEngelskaPublikations-ID278914Identifikatorer

Employer-oriented labour market policies in Sweden: Creating jobs and the division of labour in the public sector Castillo, Daniel Södertörns högskola, Institutionen för samhällsvetenskaper, Förvaltningsakademin. 2019 (Engelska) Ingår i: International Social Security Review, ISSN 0020-871X, E-ISSN 1468-246X, Vol. 72, nr 2, s. 75-95 Artikel i tidskrift (Refereegranskat) Published

Abstract [en]

In many European countries, greater importance is accorded to labour market policies in which employers are involved in activating unemployed people. Such employer-oriented policies target employers’ demand for labour and attempt to influence their willingness to hire, train or guide (often disadvantaged) unemployed groups. Using data from a qualitative interview study of an employer-oriented programme in a medium-size city in Sweden, the present article aims to develop knowledge about how these policies are used to influence employers to hire unemployed workers and how jobs created in this context differ from regular jobs. The article argues that creating jobs through new arrangements for the division of labour, with the promise of relieving regular staff of unskilled tasks, may influence employers’ willingness to hire the unemployed when used alongside other kinds of policy instruments. However, the article also shows that this new division of labour, with programme participants performing mainly unskilled tasks, has been difficult to realize, as new staff gradually come to perform an increasing number of regular working tasks.

Ort, förlag, år, upplaga, sidor

Blackwell Publishing, 2019. Vol. 72, nr 2, s. 75-95

Nyckelord [en]

division of labour, employers participation, public sector, return to work, Sweden, unemployed

Nationell ämneskategori

Arbetslivsstudier

Identifikatorer

URN: urn:nbn:se:sh:diva-38158DOI: 10.1111/issr.12200Scopus ID: 2-s2.0-85065102130OAI: oai:DiVA.org:sh-38158DiVA, id: diva2:1317200

The Role of Transparency in Auditing Artikel i vetenskaplig tidskrift, refereegranskad Författare Jenny De Fine Licht | Förvaltningshögskolan Publikationsår 2019Publicerad i Financial Accountability & Management , 35 (3), 233-245

SammanfattningThe concepts of auditing and transparency frequently appear in discussions about contemporary public‐sector challenges, but the relationship between them rarely has been examined. This paper argues that transparency might be viewed as both an effect of auditing and a prerequisite for auditing. Broadly speaking, the former tends to be articulated more in the auditing literature—where transparency often justifies auditing—while the latter often appears in the transparency literature. By proposing a distinction between “raw transparency” and “refined transparency,” this paper strives to increase conceptual clarity and establish a theoretical basis for various auditing activities.Länkar

E-ISSN1468-0408Ämnesord

  • SAMHÄLLSVETENSKAP | Statsvetenskap | Studier av offentlig förvaltning

SpråkEngelskaPublikations-ID274021Identifikatorer

Demokratins fortsatta möjlighet Gustavsson, Sverker Uppsala universitet, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Samhällsvetenskapliga fakulteten, Statsvetenskapliga institutionen. 2019 (Svenska) Ingår i: Kungl. Vetenskapssamhället i Uppsala Årsbok, ISSN 0504-0736, Vol. 42, s. 75-84 Artikel i tidskrift (Övrigt vetenskapligt) Published Ort, förlag, år, upplaga, sidor Uppsala, 2019. Vol. 42, s. 75-84 Nationell ämneskategori Statsvetenskap (exklusive studier av offentlig förvaltning och globaliseringsstudier) Forskningsämne Statskunskap Identifikatorer URN: urn:nbn:se:uu:diva-388093 OAI: oai:DiVA.org:uu-388093 DiVA, id: diva2:1331544 Tillgänglig från: 2019-06-27 Skapad: 2019-06-27 Senast uppdaterad: 2019-08-07 Bibliografiskt granskad

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