Why digital systems do not reach their full potential in organizations
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- Authors:
- Bent Sandblad, Uppsala Universitet
- Thomas Lind Uppsala Universitet
Publication: XRDS: Crossroads, The ACM Magazine for Students
January 2019
Summery
The continuous evolution of digital systems shaping the workplace and the optimizing of work processes is revolutionary. But despite decades of accumulated experience, there are still plenty of projects that fail completely or deliver unexpected and unacceptable results. This article discusses why problems with the digitalization of working life persist.