Förvaltningsakademin

En blogg från centrumbildningen Förvaltningsakademin vid Södertörns högskola.

Conceptualizing dysfunctional consequences of performance measurement in the public sector Siverbo, Sven Högskolan Väst, Institutionen för ekonomi och it, Avd för företagsekonomi. ORCID-id: 0000-0001-8860-6944 Cäker, Mikael Trondheim Business School, NTNU, Trondheim, Norway; University of Gothenburg, School of Business, Economics and Law, Gothenburg, Sweden. Åkesson, Johan University of Gothenburg, School of Business, Economics and Law, Gothenburg, Sweden. 2019 (Engelska) Ingår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045

Abstract [en]

Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.

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2019.

Bli först att kommentera på “Conceptualizing dysfunctional consequences of performance measurement in the public sector Siverbo, Sven Högskolan Väst, Institutionen för ekonomi och it, Avd för företagsekonomi. ORCID-id: 0000-0001-8860-6944 Cäker, Mikael Trondheim Business School, NTNU, Trondheim, Norway; University of Gothenburg, School of Business, Economics and Law, Gothenburg, Sweden. Åkesson, Johan University of Gothenburg, School of Business, Economics and Law, Gothenburg, Sweden. 2019 (Engelska) Ingår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045”